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A new way to engage with people and keep the focus on them!

HOSPITALITY

OVER 1000 STAFF

ONBOARDING

Key Challenges

  • No HR system
  • HR process time consuming and manual
  • Costly onboarding process

Key improvements

  • The entire process is now paperless and streamlined
  • Onboarding a new employee is super simple and has freed up valuable resources

About Atlantic Group

Atlantic Group is a premier venue, catering, event management & hospitality powerhouse with an industry leading reputation. Atlantic Group has won over 34 industry awards in the last 5 years.

The Situation Before Flare

Prior to using Flare, Atlantic Group's systems were based on a spreadsheet. Recruitment, onboarding and HR processes can be quite an exhausting experience in this space, and the business had a clear need for efficiency. As the business grew, it became clear that the HR team couldn't be hiding behind a computer, HR needed to be interacting with people, and having a platform that could free up time and resources to make that a possibility was important.

Onboarding Employees

Atlantic Group maintains 145 people as full time staff, and work with over 1100 casuals each year across their venues and events, with a focus on maintaining world class hospitality staff and services. The company maintains lists of trained and onboarded staff who have the skills, the customer service and the culture fit necessary to deliver brilliant experiences to their guests, but changing circumstances, careers and priorities for casual staff does create a need to onboard 300-400 new staff every year.

A large number of those staff would onboard and join the organisation at the end of the year, throughout the November and December periods, leading to a rush period where onboarding efficiency became tantamount.

THE SOLUTION

Why Flare?

Atlantic Group have been using Flare since before Christmas 2018. They have adopted it for all onboarding across the company, with every new casual beginning their journey at Atlantic through the Flare platform. What was most appealing about the Flare product for me was the capture of information and necessary data on day one.

The day to day business of Atlantic Group is the top priority, so when staff need to be brought on board, that data capture and information flow is key. In addition, because of the high volume of documentation that is needed, the ability to keep and display each piece in the onboarding process also increases efficiency and reduces paperwork.

On top of the onboarding piece, the rewards and benefits platform was a great opportunity to keep going back to our team with added value. Seeing the staff actually take advantage of those benefits gave the HR team another chance to engage with the staff.

Flare was a platform that also offered an incredibly cost effective way to give the casual staff the same experience as a full time employee, in a way that competed on an equal footing with every other product on the market at a better cost.

A Chance To Care For The People

At Atlantic Group, the team believe that you have to be all about the people. With the new ways to engage staff, and the added time and resources to make that a priority, it's become more possible than ever before to ensure that the people are the number one emphasis. There's a huge depth of positive interactions that are unlocked through the implementation of the Flare platform, meaning that Atlantic Group's people and culture continue to go from strength to strength.

SHAUN MCDONALD

HEAD OF HR - ATLANTIC GROUP

“We can track new ways to communicate, we can have a lot of fun with it, we can report and measure, and we can engage our people.”

Get started with Flare

Request your free personalised demo of Flare to learn how you can reduce admin work and keep your employees happy