Meet the Glue Store team

“It really made a huge difference to the process, because a lot of the time the people weren’t returning their paperwork. It just eliminated the need for the back and forth and the chasing up.”

Challenge

Glue’s HR manager was looking for better ways to optimise HR processes. With the HR department having just three employees overseeing the 2,000 workers, the manual process was tiresome and error-prone. In addition, Glue onboards hundreds of new employees annually with a significant spike in casual hires around major shopping seasons like Christmas. Finding a quicker and more reliable way to run HR processes was therefore top of mind for Jodie, the HR Manager.

Solution

In the absence of a true HRIS, Glue’s HR manager was running around blind data-wise much of the time. With the HR department having just three employees overseeing the 2,000 workers, the manual process was tiresome and error-prone. In addition, Glue onboards hundreds of new employees annually with a significant spike in casual hires around major shopping seasons like Christmas.

Finding a quicker and more reliable way to run HR processes was therefore top of mind for Jodie, the HR Manager. Here’s why she chose Flare:

Greater onboarding efficiency

Previously, the hiring manager (a store or department head) would complete a hiring form and send it to the area manager for sign off. This would then be submitted to a HR officer who would manually enter the data into an Excel spreadsheet. A Microsoft Word contract template would use mail-merge to pick the details from the spreadsheet and then convert the Word document to PDF.

The PDF would be sent via email to the new employee together with other required documents that they would manually fill out then scan and forward to the Payroll department (which is separate from HR). Payroll manually enters this data into the payroll system and this marked the completion of the lengthy onboarding process for the new hire.

How JD Sports and Glue saved $100,000 in onboarding efficiency by using Flare

Glue and JD Sports transformed their manual employee onboarding process into a seamless digital onboarding experience with Flare.

“Flare made a huge difference for us, eliminating the need for back and forth and chasing up paperwork during onboarding.” – Jodie Hearne, HR Manager at Glue and JD Sports