Due to the nature of hospitality in Australia and Bondi Pizza locations, there are a number of their employees on various work and working holiday visas. Prior to Flare this meant going through staff files monthly, in each restaurant, to ensure visa information and compliance was up-to-date. And whilst Bondi Pizza pride themselves on compliance around the working rights of their employees, the associated admin caused by this manual process was significant.
Bondi Pizza know all too well the importance and relationship between overall experience and operating efficiency. Consequentially, they looked to Flare HR to address the Human Resources function of their expanding business. Here’s why they chose Flare:
The tracking of visas was a time-consuming pain point, which Flare solved for Bondi Pizza by activating the visa tracking feature to specifically cater for their needs. Through the onboarding process Flare helped Bondi Pizza ensure it is now mandatory to upload current visa information. Through this, notifications have been set up to notify Bondi Pizza 60 days before any visa expiry. Bondi Pizza no longer have to go through each employee’s staff file as this is now an entirely automated process. In addition, Bondi Pizza will be notified every three months to double check visa validity through VEVO (Visa Entitlement Verification Online).
Manual processes have been eliminated through automation in Flare. All documentation from onboarding, contracts, policies and compliance, through to off-boarding are entirely automated on the platform. This has also eliminated the risk of human error, which provides significant compliance relief.
The associated time savings generated are significant, with these previously manual processes moving online. More importantly, it has enabled the restaurant managers to focus on what they do best: create a beautiful customer dining experience for Bondi Pizza’s growing clientele.
Another exciting addition for Bondi Pizza was the Benefits platform, which Flare provides. Through the platform employees gain access to discounts and vouchers for around 500 different retail companies such as supermarkets, retailers, as well as 40% off cinema tickets and much more. They felt this would be engagement, recruitment and retention offering, which aligned nicely with their employee demographic.
Igniting change: paving way for a new standard
With over 400 employees across all locations, Bondi Pizza eliminated 8,000 pages worth of paperwork per month, whilst saving 3 months of admin work, by digitising their HR processes.