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How benefits helped Healius retain and re-energise talent

Healthcare company Healius attracts, engages, and retains top talent with perks and pay solutions tailored to the team’s needs.

Garth HR Manager Healius

People Experience Manager

Garth Quinn

Company

Healius

About

Healius is a leading Australian healthcare company, operating pathology clinics, diagnostic imaging, and day hospitals for surgical procedures.

Industry

Healthcare

Company size

11,000 employees

“Offering these benefits signals to our people that we are here for them, through thick and thin. It’s one of the key things helping us keep the best talent at Healius.”

Challenge

The pandemic has taken a heavy toll on healthcare workers, and Healius is no exception. Rising COVID-19 case numbers heaped pressure onto employees, many of whom found themselves overworked, fatigued, and overstretched. Coupled with this, as the Great Resignation began playing out across Australia, Healius became concerned about the state of employee wellbeing, and whether this could result in employees heading for the door.
“Burnout went through the roof,” recalls Garth Quinn, Manager, People Experience at Healius. “The number of people contacting our Employee Assistance Program increased dramatically over the past few years.”

Solution

Employees at Healius enjoy a wide range of Flare benefits that support their financial, emotional, and physical wellbeing.

Car savings, made easy

The option to take out a novated lease through Flare has had particularly good uptake. Novated leasing allows employees to purchase a car and pay for its running expenses using their pre-and-post-tax income, through regular payroll deductions to the financier. Paying these expenses in this way can reduce your taxable income. Since 2021, Healius employees have saved approximately a quarter of a million dollars through Flare’s novated car leasing benefit. It’s also a convenient, simple and stress-free way of purchasing a car. Alexandra Myers, a Veterinarian Pathologist at Healius, recently immigrated from the United States and was in the market to purchase a new car. Our cars concierge were able to guide Alexandra through the full process:
“Our experience with Flare was much less stressful than our previous car buying experience. I told the Flare folks what kind of car we were looking for, and they found the car, got us quotes, and handled the financing and salary packaging aspects. Basically, they took care of everything,” shares Alexandra.

Wellness and retail savings show care

Turnover has also been kept at bay by supporting employees’ physical and mental wellbeing through a turbulent few years. This has been helped by Healius employees having access to Flare’s competitive suite of perks, discounts and wellness resources from leading Australian retailers and service providers. In the March – April period last year, each Healius employee using Flare benefits saved an average of $32.

Empower employees to choose their super

With access to Flare’s superannuation platform, employees can view their super options easily and quickly. Importantly, it can help people make a well-informed choice when selecting their fund. Garth says this is particularly beneficial given many employees at Healius are casual or part-time collectors or couriers.
“We’ve found Flare’s benefits platform has made a huge difference to the financial wellbeing of our people. So many people have said it’s easy to make more informed choices about their superannuation because the platform presents super in a simple and accessible way”, says Garth.

Outcomes: Employee retention

The pressures brought on by the pandemic could have sent employees to the door, but Healius went above and beyond to support its people – and has reaped the rewards as a result. Garth says that giving Healius employees access to Flare’s platform not only benefited its workforce; it also helped the company by boosting retention and attracting new staff. The retention rate for employees at Healius with a Flare lease is 98 per cent.
“If someone has a novated lease with a company, and a competitor doesn’t offer this, they might be inclined to stay,” says Garth. “It might also retain an employee for a couple more years as they transition through their novated lease cycle.”
The benefits platform also keeps employees engaged and connected with the business. “It fosters a sense of belonging,” Garth says. “We can’t necessarily engage people in the ways we used to before COVID-19. If our employees aren’t in the office, we need to engage them virtually. Providing these benefits is about giving them something remotely to show we care that will add value to them.”

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Healthcare company Healius attracts, engages, and retains top talent with perks and pay solutions tailored to the team’s needs.