Employee onboarding admin time cut down from two weeks to just 60 seconds!

With Flare digital onboarding platform

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Industry Type
Retail
Number of Employees
400
Solutions
Onboarding

About SEPHORA

Sephora, a division of Moët Hennessy Louis Vuitton (LVMH) global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Operating approximately 1,900 stores in 29 countries worldwide, Sephora employees 400 employees in Australia.

Key Improvements

  • The entire process is now paperless which saves Sephora $40 per employee.
  • Onboarding a new employee is super simple and has reduced from 2 weeks to 60 seconds.

The Situation Before Flare

Key Challenges

  • No HR system
  • HR process time consuming and manual
  • Costly onboarding process

With just two people sorting out all the HR admin for 400 employee’s the manual processes were understandably tiresome and time consuming. It was certainly at the back of Fai Allam, Sephora’s HR Business Partner and Monique Glatter’s, HR and Recruitment Executive, minds to find a faster and more efficient way to keep up to date with current employee admin and new onboarding employees, they just couldn’t find the time to research their options.

Onboarding

Sephora has a high turnover of employees as they mostly employ part-timers and casual workers. It would take two people two weeks to onboard one employee and with the fast turnover and the amount of paperwork involved they “often had paper lying all over the floor”.

Onboarding one employee was incredibly paper heavy, as each individual would receive a starter package in the post with a physical handbook costing $25. With postage this would come to $40 per employee. It would take Fai and Monique several trips to the post office and extra admin to make sure they received a tracking sticker for each package.

“It used to take two people two weeks to onboard one employee, now it takes 60 seconds! The entire process has been cut down massively with Flare.”

Fai Allam, HR Manager - SEPHORA

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The Solution

Why Flare

With the amount of turnover, paperwork and cost involved Fai and Monique knew that the process needed to improve, but they couldn’t find the time to research their options. So when Daniel Cohen, Flare’s Managing Director & Co-founder mentioned to Monique that he had the perfect solution to significantly reduce their admin time, go paperless and allow Sephora to seamlessly and easily onboard their employees at no extra cost, both Fai and Monique were sold on the idea.

Reduced onboarding admin time and cost

The entire process has been cut down massively with Flare. Fai and Monique are able to set up a new employee in just a minute as they no longer have to fill out a bunch of details. The employee now has the control to fill out their details and update them whenever they need. According to Fai the process is so much easier and also much more professional from an employees perspective. Now they just receive an email from Flare to complete onboarding onto the Flare platform and off they go.

Key improvements

  • New employee onboarding process was reduced from two weeks of admin work down to just 60 seconds
  • Moving to digital paperless onboarding saves SEPHORA at least $40 per employee
  • Providing employees with much easier and professional onboarding journey

Interested to have similar solution for your company?

Request your personalised demo of Flare today.
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