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National employee benefits index

In April 2023, Flare conducted its National Employee Benefits Index – a representative study of the attitudes on benefits and remuneration across 1,500 working Australians. Delve into your industry’s data to uncover how your workforce truly perceives benefits, pay, and the incentives that foster employee loyalty.

Filter by industry

75%
of workers identify as a female
34
is the average age of workers
NSW
most common state of residence
13 years
is the average years of work experience

Employee wellbeing: a snapshot

I feel valued at work by my supervisor/boss.

I get excited about going to work.

I am satisfied with my overall compensation.

I think about leaving my current employer.

  • Agree
  • Neither disagree nor agree
  • Disagree

40% of hospitality workers are thinking of quitting their jobs.

This is a 4% increase on the national average. Hospitality workers feel less valued at work, are less excited to go to work and are less satisfied with their pay, than the national average.

The benefits breakdown

Benefits offered vs Benefits used

  • Offered
  • Used
Offered: 66% Used: 52%
Offered: 59% Used: 19%
Offered: 59% Used: 17%
Offered: 57% Used: 34%
Offered: 41% Used: 6%
Offered: 41% Used: 19%
Offered: 34% Used: 22%
Offered: 34% Used: 9%
Offered: 31% Used: 9%
Offered: 27% Used: 6%
Offered: 21% Used: 3%
Offered: 20% Used: 3%
Offered: 19% Used: 9%
Offered: 18% Used: 12%
Offered: 17% Used: 4%
Offered: 15% Used: 5%
Offered: 13% Used: 4%
Offered: 13% Used: 6%
Offered: 11% Used: 2%
Offered: 10% Used: 2%
Offered: 10% Used: 2%
Offered: 9% Used: 1%
Offered: 9% Used: 3%
Offered: 9% Used: 1%
Offered: 8% Used: 1%
Offered: 7% Used: 1%
0 20 40 60 80 100
Click to expand
%

The benefits that matter to the nation

Many employers in the health space offer flexible schedules yet there is a low uptake in this benefit. The most utilised benefits continues to be free coffee and snacks.

Of the benefits your employer offers, which have you used in the last 12 months?

Used:56% National Average: 44%
Used:44% National Average: 37%
Used:37% National Average: 11%
Used:22% National Average: 22%
Used:15% National Average: 23%
Used:11% National Average: 11%
Used:7% National Average: 7%
Used:7% National Average: 14%
Used:7% National Average: 1%
Used:7% National Average: 2%
Used:4% National Average: 9%
Used:4% National Average: 8%
Used:4% National Average: 11%
Used:4% National Average: 17%
Used:4% National Average: 2%
Used:0% National Average: 5%
Used:0% National Average: 3%
Used:0% National Average: 3%
Used:0% National Average: 3%
Used:0% National Average: 1%
Used:0% National Average: 2%
Used:0% National Average: 3%
Used:0% National Average: 5%
Used:0% National Average: 1%
Used:0% National Average: 0%
Used:0% National Average: 1%
Used:43% National Average: 44%
Used:30% National Average: 37%
Used:19% National Average: 17%
Used:17% National Average: 22%
Used:15% National Average: 11%
Used:13% National Average: 11%
Used:13% National Average: 23%
Used:11% National Average: 11%
Used:9% National Average: 8%
Used:9% National Average: 2%
Used:9% National Average: 7%
Used:6% National Average: 5%
Used:6% National Average: 5%
Used:6% National Average: 3%
Used:6% National Average: 3%
Used:4% National Average: 14%
Used:4% National Average: 9%
Used:4% National Average: 3%
Used:2% National Average: 0%
Used:2% National Average: 2%
Used:2% National Average: 1%
Used:0% National Average: 1%
Used:0% National Average: 1%
Used:0% National Average: 2%
Used:0% National Average: 1%
Used:0% National Average: 3%
0 20 40 60 80 100
Click to expand
16%

of hospitality workers take up support for reasonable hours

This is despite it being offered by 67% of workplaces. Training programs are also underutilised with an uptake rate of 13%, although it is offered by 59% of workplaces.

Which would make you most loyal to your employer if offered by your company?

Used: 41% National Average: 27%
Used: 41% National Average: 46%
Used: 31% National Average: 29%
Used: 28% National Average: 33%
Used: 28% National Average: 14%
Used: 25% National Average: 25%
Used: 25% National Average: 19%
Used: 19% National Average: 31%
Used: 19% National Average: 12%
Used: 16% National Average: 29%
Used: 13% National Average: 17%
Used: 13% National Average: 9%
Used: 9% National Average: 14%
Used: 9% National Average: 16%
Used: 3% National Average: 2%
Used: 3% National Average: 4%
Used: 0% National Average: 6%
Used: 0% National Average: 9%
Used: 0% National Average: 5%
0 20 40 60 80 100
National Average
Click to expand
44%

of workers value flexibility

Free snacks and career development options rounded out the three top benefits that drive loyalty for hospitality workers. This is despite the low uptake of employer training seen in this cohort.

It's time to go green

How much does your company's sustainability impact your engagement and commitment to your job?

How much does your company's approach to sustainability impact your job satisfaction?

Based on your employer's commitment to sustainability, how likely are you to quit?

  • Not at all
  • Not much
  • Neutral
  • Somewhat
  • A great amount

4% of workers are likely to quit based on their employer's sustainability efforts

Although they are 13% more likely (than the national average) to report their job satisfaction being influenced by those efforts and 3% more likely to report it impacting their engagement and commitment.

The national employee benefits index

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National employee benefits index In April 2023, Flare conducted its National Employee Benefits Index – a representative study of the attitudes on benefits and remuneration across 1,500 working Australians. Delve into your industry’s data to uncover how your workforce truly perceives benefits, pay, and the incentives that foster employee loyalty. Filter by industry Employee wellbeing: […]