Privacy Collection Notice

Flare collects, holds, uses and discloses personal information about you, including your name, contact details, date of birth, employment and financial details to process your enquiries, provide our products and services, and improve our service outcomes. 

When necessary, we will also collect sensitive information such as health information or government identifiers to help identify you. 

The information we collect may come from you directly (such as through applications, forms, website/app usage, employer onboarding, or when you participate in our events or promotions), or from third parties (including your employer, business partners, or government agencies) when relevant to the services we provide.  

If you do not provide the requested personal information, we may be unable to deliver our services, manage your account, respond to your requests or offer products suitable to you. Some services cannot be provided without us first confirming your identity.  

We may disclose your personal information to our related companies and third-party service providers who help us deliver our products and services to you. Some of these parties are located overseas so reasonable steps will be taken to ensure your privacy is protected in line with the Australian Privacy Principles. 

You have the right to request access to or correction of your personal information. Please review our Privacy Policy for additional details on how we handle your personal information and how to contact us if you have any questions or concerns.