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Transforming manual processes into streamlined, integrated workflows

HOSPITALITY

ONBOARDING

HRIS

Key Challenges

  • Finding a way to minimise repeating manual tasks
  • Needing an integrated end to end solution

Key improvements

  • Faster, simpler and smoother onboarding of new employees
  • Cohesive onboarding experience across multiple entities
  • Streamlined integration with existing systems

About Belgravia Group

The Belgravia Group consists of multiple Australian businesses across a range of industries, including health and fitness, leisure, tourism, property, finance and technology.

The Situation Before Flare

Because of the nature of Belgravia's seasonal pools and the rate of their growth, they would regularly hire as many as 2000 people a year. The volume of manual transactions required to track candidates and effectively onboard so many new hires without an integrated and highly functional applicant tracking and onboarding system was a huge challenge for the organisation.

THE SOLUTION

Why Flare?

Belgravia had recently implement Expr3ss! as their staff selection process and was looking to integrate the candidate onboarding process. 

Flare was recommended to Belgravia by Expr3ss! due to the partner integration that existed between the two platforms.

Belgravia operates in a highly competitive market and constantly seeks opportunities to maximise resources. Other onboarding solutions were cost prohibitive for the volumes on onboarding at Belgravia. Flare's pricing model made the platform accessible to the group and opened up a world of easy to implement automation that streamlined previously manual processes.

Once the integration was turned on, Flare's platform allowed Belgravia to curate the exact candidate journey that matches their company's recruitment process and culture from start to finish, removing pens and paper from the workflow entirely. Belgravia can also track any candidate with a moments notice and provide frontline leaders with information about where their candidates are up to in the onboarding journey.

Reduced Admin Time & Resources

Through the seamless integration between Flare and Expr3ss!, Belgravia have seen a growing momentum in the business. The group completed their national conference last week, and the People & Culture team was excited to see the energy and excitement around the people road map for 2020 and in particular the refreshed onboarding and induction program.

For Mark Maybury, Belgravia's head of People and Culture, there has been an evolution in how his team manages their biggest resource.

"We've been able to lift our heads out of the enormous volumes of people transactions and really start to kick goals in delivering our ambitious people and culture agenda.".

We are now working to revolutionise how our people learn and grow during their time with us, while modernising our employee value propositon to ensure we attract the best people to our growing organisation".6

"We can spend time on projects that actually really matter to the people on the ground."

Integration Meets Collaboration

The close integration and the strong relationship between Flare and Expr3ss! is vital part of Belgravia’s implementation. The partnership goes beyond simply plugging in a few pieces of software, through communication and cross platform collaboration around support, customisation and knowledge sharing. This has meant that Mark is able to rely on the Flare and Expr3ss! integration as a long term solution. 

“I think this is a great example of two vendors working together rather than competing against each other. There's a real commitment between them and that has brought an advantage to me, and to my business. 

Keeping people dedicated to understanding the client's needs about their integration across platforms and being responsive to changes when business processes change, and having the ability to be adaptive with those integrations continues to be really important to me.”

MARK MAYBURY

HEAD OF PEOPLE & CULTURE - BELGRAVIA GROUP

"We've been able to lift our heads out of the enormous volumes of people transactions and really start to kick goals in delivering our ambitious people and culture agenda".

Get started with Flare

Request your free personalised demo of Flare to learn how you can reduce admin work and keep your employees happy